Preventing coronavirus/covid-19
The corona virus raises many questions. We monitor the development of events together with the City of Helsingborg and other authorities in Sweden. On Helsingborg City’s website you can read more about how we jointly handle the situation and the recommendations that currently prevail.
General information about coronavirus/covid-19
We have introduced the following preventative precautions:
To visit us
Visits to our premises are currently not permitted if you have any illness symptoms such as a cough, cold or fever. This also applies to mild symptoms.
To contact us
We would be grateful if matters that are not urgent can wait for now. Contact us here.
About home visits
Prior to home visits, our employees must contact the customer by phone with the following question ”Due to the corona virus, I have to ask you a if there is anyone in the household who is ill?”. In case of illness, the customer visit must be re-booked at a later date.
Questions about your rental?
If you, as a result of the ongoing crisis, have had financial problems and are having difficulties paying the rent you can contact our rental department at email: hyran@helsingborgshem.se or call 042-20 80 00. You can also contact the City of Helsingborg’s rental advisor for discussion on temporary solutions based on your situation.
The municipality is responsible for ensuring that individuals receive the financial assistance they apply for, for example in order to be able to pay the rent. Read more about financial assistance.